It depends on the product. Please contact our Customer Service Center during office hour.
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Other FAQs about“Policy Services“
How do I manage or make changes to my policy?How do I update my contact details?How do I update the expiry date of my credit card?How do I pay for my policy(ies)?What policy documents can I download from my login?What are the ways to pay premiums?Is there a grace period for paying premiums?Can I pay by someone else's credit card?How do I change my credit card information?Why can’t I locate my policy record after login by mobile number?How do I update my personal information, such as my name?How do I change the policy beneficiary(ies)?Can I change the premium payment frequency?Can I make changes to the benefit term?Contact ZA
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